We are seeking full-time Patient Access Representatives to work on-site at the our Boynton Beach Admin Office. The Patient Access Representative registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.
Essential Duties and Responsibilities
Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
Contacts patients’ families or physicians’ offices to obtain missing insurance information.
Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
Collaborates with scheduling departments to identify add-on patients.
Obtains necessary authorizations, pre-certifications, and referrals.
Notifies patients of liabilities and collects funds.
Maintains appropriate records, files, and accurate documentation in the system of record.
Other duties as assigned Minimum Qualifications
High school diploma required; Bachelor's degree preferred
Proven work experience as a Patient Access Representative; Minimum 2 years of relevant experience required
Strong administrative and organizational skills
Excellent communication and interpersonal skills
Proficiency in Microsoft Office and data entry systems
Ability to multitask and maintain strong attention to detail
Compassionate and patient
Ability to work independently and as a team player
Strong organizational skills
Ability to multitask and use critical thinking to complete tasks
Ability to stay calm while working under pressure